Business Transformation

Outgrow’s “Business Transformation Services” focus upon recalibrating the following elements of the client’s business, to bring them in alignment with the company’s vision, mission, goals, and strategy.

  • 1. Customer Service Standards and Framework
  • 2. Market Growth & Penetration Strategy
  • 3. Financial Health & Hygiene
  • 4. Operational Processes & Procedures
  • Procure to Pay cycle
  • Order to Cash cycle
  • Record to Reporting
  • 5. ERP’s functionalities, real-time usage, and efficacy
  • 6. Internal Controls Framework (how strong it is to pre-empt undesirable actions)
  • 7. Corporate Governance Framework (Management’s Review Mechanism)
  • 8. Culture being cultivated within the organisation (does it encourage the employees to stay on and consistently deliver their best?)
  • 9. Company’s HR Policies
  • 10. Workforce Performance Management Framework
  • 11. Talent Adequacy
  • 12. Employee Satisfaction, including the Rewards & Awards Framework