Systems Support

Systems Support

We help our clients with the following::

  1. An extensive system’s audit to evaluate if the system’s capabilities and functionalities are being used by the employees to service the business needs in the best manner possible, and that there is no under-utilisation or mis-utilisation of the system’s capabilities. The audit also brings forth the need for customisations that may be required either
  2. Managing the system implementation, customisation or version upgrade project with a project whitepaper laying out the precise requirements of the project, roles & responsibilities of each member in the project team, critical milestones to be achieved, governance & control framework of steering committee meetings for driving the agenda and regular project updates in stakeholders’ meeting, risks mitigation plan, escalation matrix, RACI matrix etc